Privacy Policy
Last updated: 5 September 2026
Who we are
LogisticsEdge (logisticsedge.co.uk) is a UK-based logistics and customs information resource. Our contact email is hello@logisticsedge.co.uk.
What data we collect
Newsletter subscribers
If you subscribe to our newsletter, we collect your email address. This is processed by Buttondown, our email service provider. You can unsubscribe at any time using the link in every email.
Support requests
If you use the support form, we collect your name, email address, optional company, subject and message so we can answer and continue the conversation. Support messages are stored in our RelayDesk support workspace, email delivery is handled by Resend, and an approved AI support service may draft an initial answer. A human operator can review and take over the conversation. Do not include passwords, payment-card details or access keys.
Analytics
We may use analytics services in the future to understand how visitors use our site. Currently, no analytics tools are active on this site.
Advertising
We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to this or other websites. You can opt out of personalised advertising by visiting Google Ad Settings.
Cookies
This site uses the following types of cookies:
- Essential cookies — Required for basic site functionality (e.g., saving articles, cookie consent preference).
- Advertising cookies — Used by Google AdSense to serve relevant ads. Only set with your consent.
You can manage your cookie preferences at any time using the cookie settings on this site, or through your browser settings.
Your rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
To exercise any of these rights, email us at hello@logisticsedge.co.uk.
Data retention
Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained for 14 months as per Google Analytics default settings.
Third-party services
- Netlify — Site hosting and secure support-form relay
- Google AdSense — Advertising (only loaded with your consent)
- Buttondown — Email newsletter
- RelayDesk — Customer support case management
- Resend — Support email delivery and replies
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised.
Contact
For any questions about this privacy policy or your data, email hello@logisticsedge.co.uk.